Based on the government's advice, the Plopsa Group has decided to close its parks in Belgium until April 19 incl., in The Netherlands until June 1 incl., in Germany until April 19 incl. and in Poland until April 11 incl.
This measure concerns the Belgian parks Plopsaland De Panne, Mayaland Indoor, Plopsaqua De Panne, Plopsa Indoor Hasselt and Plopsa Coo, Plopsa Indoor Coevorden in The Netherlands, Holiday Indoor and Holiday Park in Germany and Majaland Kownaty in Poland.
The Season Kick Off on March 28 in Plopsaland De Panne is cancelled. The Season Kick Off on March 29 in Holiday Park has also been cancelled.
We continue to evaluate the situation on a daily basis and find it important to follow the advice of the government. The parks will reopen as soon as the government's advice allows so.
Questions & answers
I still have a valid ticket with expiration date (before or on) April 19, 2020.
All tickets for Holiday Indoor and/or Holiday Park with a limited validity that normally expire in the period March-April may be used at Holiday Park until December 31st, 2020 incl. We will make sure that these tickets are exceptionally scannable on another date.
I still have a discount coupon/voucher for a ticket or annual pass that expires between today and April 19, 2020, can I still use it afterwards?
Exceptionally, you can use your coupon or voucher for a ticket or annual pass until December 31st, 2020 incl.
What about my Holiday Park Yearcard?
Your Holiday Park Yearcard will be automatically extended with the number of days on which the park was closed and you were unable to visit it, within the validity of your annual pass. For example, if your annual pass expires the 1st of April 2020, it will be extended with the number of days between the start of the closure and the expiry date of your annual pass (1st April 2020 in this case). If your annual pass expires after the reopening of the park, it will be extended with the number of days between the start of the closure and the day the park reopens.
We have planned a school trip/group visit during the closure period. Can I cancel it?
School trips can be cancelled. For group visits we ask you to choose a new date later in the year. You can contact us via email@example.com.
My child (up to 11 years old) has his/her birthday during the closing period of the park. Can he/she enjoy free entry for birthday children when the park is open again?
Children (up to and including 11 years old) who celebrate their birthday during the park's closing period, can visit the park once for free within a period of 6 weeks after the park's reopening and upon presentation of an official identity document or birth certificate proving the child's birthday was during the park's closing period.
I bought a ticket (accompanying person) for the Season Kick-Off on March 29th in Holiday Park, will this be refunded?
You can use this ticket for an opening day of your choice until December 31st, 2020 incl.